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Uniform Title Managing service quality (Online)
Title Managing service quality [electronic resource].
Publication Info 1990- : [Bedford] : [IFS Publications], [1990-2014]
1994-2004: [Bradford, England] : MCB University Press
2005-2014: [ Bingley, UK] : Emerald Group Publishing Limited



CALL #HF5415.5 .M16 
Lib. Has01 Jan. 1991 - 06 30 1993
Click on the following to: Managing service quality -- Emerald Backfiles

CALL #HF5415.5 .M16 

CALL #HF5415.5 .M16 

CALL #HF5415.5 .M16 
Lib. Has02 Jan. 1994 - 11 Apr. 2014
Click on the following to: Managing service quality -- Emerald Operations, Logistics and Quality eJournal Collection


Descript 1 online resource
Frequency Six no. a year
Pub Date Began with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014).
Note Numbering from content page.
Some numbers issued in combined form.
ISSN 0960-4529
Click on the terms below to find similar items in the catalogue
Subject Customer services -- Management -- Periodicals.
Customer services -- Quality control -- Periodicals.
Service industries -- Management -- Periodicals.
Service industries -- Quality control -- Periodicals.
Alt author MCB University Press.
Cont. By Journal of service theory and practice (Online) 2055-6233
Descript 1 online resource
Frequency Six no. a year
Pub Date Began with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014).
Note Numbering from content page.
Some numbers issued in combined form.
ISSN 0960-4529
Subject Customer services -- Management -- Periodicals.
Customer services -- Quality control -- Periodicals.
Service industries -- Management -- Periodicals.
Service industries -- Quality control -- Periodicals.
Alt author MCB University Press.
Cont. By Journal of service theory and practice (Online) 2055-6233

CALL #HF5415.5 .M16 
Lib. Has01 Jan. 1991 - 06 30 1993
Click on the following to: Managing service quality -- Emerald Backfiles

CALL #HF5415.5 .M16 

CALL #HF5415.5 .M16 

CALL #HF5415.5 .M16 
Lib. Has02 Jan. 1994 - 11 Apr. 2014
Click on the following to: Managing service quality -- Emerald Operations, Logistics and Quality eJournal Collection


Subject Customer services -- Management -- Periodicals.
Customer services -- Quality control -- Periodicals.
Service industries -- Management -- Periodicals.
Service industries -- Quality control -- Periodicals.
Descript 1 online resource
Frequency Six no. a year
Pub Date Began with: Vol. 1, no. 1 (November 1990); ceased with: Vol. 24, No. 6 (2014).
Note Numbering from content page.
Some numbers issued in combined form.
Alt author MCB University Press.
ISSN 0960-4529

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