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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-9 of 9)
Support Services Management
1
Mark
Continual service improvement.
London : TSO, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
2
Mark
ITIL and organizational change
Erskine, Pamela.
Ely : IT Governance Publishing, 2013.
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2013
EBOOKS
3
Mark
Managing academic support services in universities : the convergence experience
London : Facet, 2005.
2005
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room Mezzanine
378.101 HAN
4 WEEK LOAN
AVAILABLE
4
Mark
The official introduction to the ITIL service lifecycle.
London : TSO, c2007.
c2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
5
Mark
Service design.
London : TSO, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
6
Mark
Service operation.
London : TSO, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
7
Mark
Service strategy.
London : TSO, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
8
Mark
Service transition.
London : TSO, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 30.2 I1
8 WEEK LOAN
AVAILABLE
9
Mark
The technology garden : cultivating sustainable IT-business alignment
Chichester : Wiley, 2007.
2007
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 30.2 T2
8 WEEK LOAN
AVAILABLE
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