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BJL CLASSMARK
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KDL, Scarborough
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SUBJECTS (1-7 of 7)
Total Quality Management Case Studies
1
Mark
Beyond TQM.
Flood, Robert L.
Chichester : Wiley, 1993.
1993
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 62.15 F6
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 F6
8 WEEK LOAN
AVAILABLE
2
Mark
Quality.
Beckford, John, 1958-
London : Routledge, 2002.
2002
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.562 BEC
UNTIL CLOSING
ASK at the Reading Room
3
Mark
Quality : a critical introduction.
Beckford, John, 1958-
London : Routledge, 1998.
1998
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 B3
8 WEEK LOAN
AVAILABLE
4
Mark
Total quality management : text, cases and readings.
Ross, Joel.
London : Kogan Page, 1994.
1994
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.562 ROS
UNTIL CLOSING
ASK at the Reading Room
5
Mark
Total quality management : text with cases
Oakland, John S.
Oxford : Butterworth-Heinemann, 2000.
2000
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HD 62.15 O1
4 WEEK LOAN
AVAILABLE
BJL Reading Room 1st floor HDC
HD 62.15 O1
4 WEEK LOAN
AVAILABLE
6
Mark
Total quality management : text with cases.
Oakland, John S.
Oxford : Butterworth-Heinemann, 2003.
2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 62.15 O1
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 O1
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 62.15 O1
8 WEEK LOAN
LOST IN LIB
7
Mark
Total quality service : how organizations use it to create a competitive advantage.
Brown, Stanley A., 1946-
Scarborough, Ont. : Prentice Hall Canada, 1993.
1993
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 B8
8 WEEK LOAN
AVAILABLE
