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Author Hardt, Heidi, 1983-
Title NATO's lessons in crisis [electronic resource] : institutional memory in international organizations / Heidi Hardt.
Publication Info New York, NY : Oxford University Press, [2018]



Descript xiv, 275 pages ; 24 cm
Contents Lessons in failure: institutional memory of strategic errors -- Tête à tête: the informal development of institutional memory -- Dilemmas in design: constraints on sharing knowledge of errors -- See no evil: reflections on errors in Afghanistan, Libya and Ukraine -- Hear no evil: the informal processes of sharing knowledge of errors -- Speak no evil: the sources that spur knowledge sharing of errors -- A reactive culture: why the informal development of memory persists -- Conclusion: toward total recall in crisis management.
Note .
ISBN 9780190672188 (pbk. : alk. paper)
9780190672171 (hardcover : alk. paper)
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Author Hardt, Heidi, 1983-
Subject Knowledge management -- Case studies.
Descript xiv, 275 pages ; 24 cm
Contents Lessons in failure: institutional memory of strategic errors -- Tête à tête: the informal development of institutional memory -- Dilemmas in design: constraints on sharing knowledge of errors -- See no evil: reflections on errors in Afghanistan, Libya and Ukraine -- Hear no evil: the informal processes of sharing knowledge of errors -- Speak no evil: the sources that spur knowledge sharing of errors -- A reactive culture: why the informal development of memory persists -- Conclusion: toward total recall in crisis management.
Note .
ISBN 9780190672188 (pbk. : alk. paper)
9780190672171 (hardcover : alk. paper)
Author Hardt, Heidi, 1983-
Subject Knowledge management -- Case studies.

Subject Knowledge management -- Case studies.
Descript xiv, 275 pages ; 24 cm
Contents Lessons in failure: institutional memory of strategic errors -- Tête à tête: the informal development of institutional memory -- Dilemmas in design: constraints on sharing knowledge of errors -- See no evil: reflections on errors in Afghanistan, Libya and Ukraine -- Hear no evil: the informal processes of sharing knowledge of errors -- Speak no evil: the sources that spur knowledge sharing of errors -- A reactive culture: why the informal development of memory persists -- Conclusion: toward total recall in crisis management.
Note .
ISBN 9780190672188 (pbk. : alk. paper)
9780190672171 (hardcover : alk. paper)

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