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Title Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott.
Publication Info Basingstoke : Palgrave, 2001.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
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Descript 215p.
ISBN 0333946073
0333735358
 Click on the terms below to find similar items in the catalogue
Series Critical perspectives on work and organisations
Subject Customer services -- Management.
Customer services.
Alt author Sturdy, Andrew.
Grugulis, Irena.
Willmott, Hugh.
Descript 215p.
ISBN 0333946073
0333735358
Series Critical perspectives on work and organisations
Subject Customer services -- Management.
Customer services.
Alt author Sturdy, Andrew.
Grugulis, Irena.
Willmott, Hugh.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE

Subject Customer services -- Management.
Customer services.
Descript 215p.
Alt author Sturdy, Andrew.
Grugulis, Irena.
Willmott, Hugh.
ISBN 0333946073
0333735358
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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