LEADER 00000nam 2200241 a 4500
001 052181670X
007 t
008 021002s2003 enk r 001 eng
020 052181670X
040 DAW
050 4 HF5415.5
082 04 658.84|221
100 1 Tomsen, Mai-lan.
245 10 Reaching the interactive customer :|bintegrated services
for the digital world /|cMai-lan Tomsen, Ron Faith.
260 Cambridge :|bCambridge University Press,|c2003.
300 166p.
650 0 Customer services|xCommunication systems.
650 0 Interactive computer systems.
650 0 Internet marketing.
700 1 Faith, Ron.
|