LEADER 00000nam  2200373 a 4500 
001    AH31772660 
003    StDuBDS 
005    20170131204046.0 
007    cr|||||||||||| 
008    160819s2016    nyu     s     000 0 eng d 
020    9781259641114|q(e-book) 
020    9781259641107|q(hardback : alk. paper) 
035    (DLC)2016027131 
040    DLC|beng|cDLC|dStDuBDSZ|dUkPrAHLS 
050  0 HD9710.J34|bL55 2016 
082 00 338.762920952|223 
100 1  Liker, Jeffrey K. 
245 14 The Toyota way to service excellence :|blean 
       transformation in service organizations /|cby Jeffrey 
       Liker and Karyn Ross. 
250    1 Edition. 
260    New York :|bMcGraw-Hill Education,|c2016. 
263    201609 
300    1 online resource 
506 1  200 annual accesses.|5UkHlHU 
610 20 Toyota Jidōsha Kōgyō Kabushiki Kaisha. 
650  0 Automobile industry and trade|zJapan|xManagement. 
650  0 Lean manufacturing|zJapan. 
700 1  Ross, Karyn. 
856 40 |uhttps://www.vlebooks.com/vleweb/product/
       openreader?id=Hull&isbn=9781259641114|zGo to eBook 
936    Askews-P-2016/17