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Record:
Author
Blumberg, Donald F.
Title
Managing high-tech services using a CRM strategy.
Publication Info
Boca Raton, Fla. : St. Lucie Press, c2003.
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 B6
8 WEEK LOAN
AVAILABLE
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Descript
357p.
ISBN
1574443461
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Author
Blumberg, Donald F.
Subject
Customer services -- Management.
Strategic planning.
Descript
357p.
ISBN
1574443461
Author
Blumberg, Donald F.
Subject
Customer services -- Management.
Strategic planning.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 B6
8 WEEK LOAN
AVAILABLE
Subject
Customer services -- Management.
Strategic planning.
Descript
357p.
ISBN
1574443461
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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