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Title Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown.
Publication Info Toronto : John Wiley & Sons Canada, c2000.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE

Descript 345p.
ISBN 0471644099
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Subject Customer relations -- Management.
Electronic commerce.
Alt author Brown, Stanley A., 1946-
Descript 345p.
ISBN 0471644099
Subject Customer relations -- Management.
Electronic commerce.
Alt author Brown, Stanley A., 1946-
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE

Subject Customer relations -- Management.
Electronic commerce.
Descript 345p.
Alt author Brown, Stanley A., 1946-
ISBN 0471644099

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