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Author Smith, Shaun.
Title Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler.
Publication Info London : Financial Times Prentice Hall, 2002.


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 BJL Reading Room 1st floor HDC  HF 5415.5 S6  4 WEEK LOAN  AVAILABLE
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Descript 254p.
ISBN 0273661957
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Author Smith, Shaun.
Subject Customer relations.
Relationship marketing.
Customer loyalty.
Alt author Wheeler, Joe.
Descript 254p.
ISBN 0273661957
Author Smith, Shaun.
Subject Customer relations.
Relationship marketing.
Customer loyalty.
Alt author Wheeler, Joe.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 S6  4 WEEK LOAN  AVAILABLE

Subject Customer relations.
Relationship marketing.
Customer loyalty.
Descript 254p.
Alt author Wheeler, Joe.
ISBN 0273661957
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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