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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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Record 4 of 68
Record:
Title
Converting customer value : from retention to profit / J.A. Murphy ... [et al.].
Publication Info
Chichester : John Wiley, c2006.
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C7
8 WEEK LOAN
AVAILABLE
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Descript
388p.
ISBN
0470016345
9780470016343
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Subject
Customer relations -- Management.
Business planning.
Relationship marketing.
Alt author
Murphy, John A., 1948-
Descript
388p.
ISBN
0470016345
9780470016343
Subject
Customer relations -- Management.
Business planning.
Relationship marketing.
Alt author
Murphy, John A., 1948-
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 C7
8 WEEK LOAN
AVAILABLE
Subject
Customer relations -- Management.
Business planning.
Relationship marketing.
Descript
388p.
Alt author
Murphy, John A., 1948-
ISBN
0470016345
9780470016343
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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