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Author Schmitt, Bernd H.
Title Customer experience management : a revolutionary approach to connecting with your customers.
Publication Info New York : Wiley, c2003.


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 BJL 5th Floor  HF 5415.55 S3  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.55 S3  8 WEEK LOAN  AVAILABLE
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Descript 242p.
ISBN 0471237744
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Author Schmitt, Bernd H.
Subject Relationship marketing.
Customer relations.
Customer relations -- Management.
Descript 242p.
ISBN 0471237744
Author Schmitt, Bernd H.
Subject Relationship marketing.
Customer relations.
Customer relations -- Management.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.55 S3  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.55 S3  8 WEEK LOAN  AVAILABLE

Subject Relationship marketing.
Customer relations.
Customer relations -- Management.
Descript 242p.
ISBN 0471237744
Persistent link to this item
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