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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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Record 1 of 2
Record:
Author
Smith, Shaun.
Title
Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler.
Publication Info
London : Financial Times Prentice Hall, 2002.
Location/Availability
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HF 5415.5 S6
4 WEEK LOAN
AVAILABLE
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Descript
254p.
ISBN
0273661957
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Author
Smith, Shaun.
Subject
Customer relations.
Relationship marketing.
Customer loyalty.
Alt author
Wheeler, Joe.
Descript
254p.
ISBN
0273661957
Author
Smith, Shaun.
Subject
Customer relations.
Relationship marketing.
Customer loyalty.
Alt author
Wheeler, Joe.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HF 5415.5 S6
4 WEEK LOAN
AVAILABLE
Subject
Customer relations.
Relationship marketing.
Customer loyalty.
Descript
254p.
Alt author
Wheeler, Joe.
ISBN
0273661957
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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